Collection of your personal data:
Aleena Arfeen Hajj and Umrah Private Limited respects your privacy. When you browse the site, we do not collect personal information about you. The only way we will get any kind of personal information is if you give it to us.
We ask you for personal information in many situations following are the examples:
- When you try to contact us for a booking or quotation of Hajj, Umrah, Ziyarat or for any other additional services like visa assistance, hotel booking, air ticket booking etc.
- When you make a booking or purchase something from our website or through email, letter, fax or phone.
- For instance you register with us, subscribe to our social media platform, enter competitions or register for promotions.
- If you take part in surveys or provide us with feedback.
Finalizing A Service With Us :.
As our customer if you finalize a deal or a service or a package or render any kind of services from our offices or our website you must provide us with certain information such as your name, credit card number and expiration date, credit card billing address, telephone landline number, mobile phone number e – mail address and the name or names of the person(s) traveling (if not you).
Aleena Arfeen Hajj and Umrah Private Limited holds no responsibility for Luggage loss, Injuries, Damages, Accidents, & Additional expenses due to delay of Flights, Misconnection, Sickness, Bad weather, Strike, War, Quarantine, Breakdown or Transport breakdown, or the closure of airport due to War, or any personal issues of the pilgrim, etc. The consumer has to bear this without blaming the company and its employees. The group leader with the group also does not have any responsibility for the above-stated situations or more.
Aleena Arfeen Hajj and Umrah Private Limited is a Hajj, Umrah & Ziyarat tour operator, the company does not run or control the airlines, hotels, transport & laundry or any other facility or services mentioned in the broucher. Our company selects and chooses the best elements for a smooth pilgrimage tour of Hajj, Umrah & Ziyarat, hence the company or its employees should not be held responsible for improper services provided by any Airline, Transport, Hotel and any other provider of services for any Injury, Death, Loss or damage which is caused by the act or default of the management or employees of any other Hotelier, Airlines, or/and any act or actions of co-passenger- Aleena Arfeen Hajj and Umrah Private Limited shall not be held responsible either for any loss, delay, damage, fading of color, stain of any type or shrinking of clothes by the laundry services. Aleena Arfeen Hajj and Umrah Private Limited does all the agreements and arrangements of hotels flights transportation etc. for smooth running tour for the pilgrims and taking full care of the pilgrims but due to unexpected situations, we do have the right to do any alteration to the package or services without prior notice to the pilgrim & the passenger will have to accept and for which no refund will be made and no claim will be entertained. After entering into Saudi Arabia you shall not be allowed to give up your companionship with your group. He/she will have to act accordingly and if he/she decides to quit from Aleena Arfeen Hajj and Umrah Private Limited, he/she shall not be entitled to receive any amount whatsoever. Room Service is not available.
Aleena Arfeen Hajj and Umrah Private Limited Advertisement
We at Aleena Arfeen Hajj and Umrah Private Limited from Kolkata do advertise on third party applications and channels which might redirect you to our website. The information you enter on the ads you see is also safe as we advertise on platforms and channels that are reputed in the online industry, instead Aleena Arfeen Hajj and Umrah Private Limited does not hold any responsibility for any unavoidable situation caused by the third party platform.
Our advertisements will be our company only and will consist of new offers and packages related to travel industry. If you click the advertisement of our company you can follow us willingly this will not be considered as manipulation. If you follow us or like us or join any of our groups on any social platforms you are agreeing to our policies of receiving updates and information from our company. By entering information on our site like name, email address, phone number or DOB you also agree to receive promotional messages and e-mails from our company. Legal action will not be tolerated by you.
We use some third-party applications from service providers for some tracking functions of our website. We may also collect information about your visit to our website, based on your browsing (click stream) activities. This information may include the pages you browse and products and services viewed or booked for example.
Abiding By the Rules: